Everything you need to know about

Do you have questions? We have the answers!

The most frequently asked questions about incorporating and using

Good to know

After a demo session, we will establish precisely all settings, and the operational flow should have for your business. We will send you a set of documents that you’ll need to fill out with details about your gym’s activity and services. Based on this data, we will set up your entire account.

Depending on your gym’s specifications, the entire setup takes between 2 and 4 days. This time frame also depends on how fast you can give us your feedback during the process.

We have a monthly subscription for each gym in which you want to use the software. We also have additional modules, at extra cost. These modules offer additional services, meant to streamline gym management.

No. Each month is updated with new features meant to automate and simplify the work at the reception desk. These updates are added automatically to all our clients, at no extra cost.

We know how important it is to quickly perform all the necessary actions in the software. That is why our support team will help you every time you need it, via support tickets, email or phone, during our work hours. More info

Yes. We already have a straightforward procedure to import existing data in our software, such as member profiles and history. Together we can determine which data should be imported on our platform.

We are always available to answer all your questions. Send us an email at or fill in the form and we'll get back to you to discuss in detail.

Your account can be set up in 24-48 hours. To perform all the necessary settings correctly, we'll send you a document with questions regarding the membership types, services and other details about your gym's activity.

We will import your active and inactive member list, your membership list and your service clipcard list. All this data must be provided in a .xls format. is integrated with the DATECS DP 25 cash register, the DATECS FP700 fiscal printer, and the EPSON fiscal printer provided by MASTER COMPUTERS Bucharest. When selling memberships or products with cash or card the software issues automatically the fiscal receipts.

Our contract does not compel you to a specific period. You can give up our services at any time, with a 30-day notice.

Our servers are located in UPC Romania’s data center. We provide automatic backup every hour, and we keep a 30-day record of backups.

You can always add new modules to your subscription plan. You can also eliminate modules that you no longer use. Your contract and invoices will be updated accordingly. Our software is very flexible and allows you to build the ideal solution for your gym.

Would you like to expand your fitness club?

Join our client roster, that has already discovered the benefits of From streamlining the activity at the reception desk to online services for members, you can have everything.

During a demo session, we can go over in detail about how we can help you expand your business, grow your revenue, and impress your members.

Schedule a demo session

The easiest way to show you all the benefits of is during an online demo session.
Fill in the form below, and we will contact you as soon as possible to schedule a demo session.

We will use the information you filled in the form above only to contact you to schedule the demo session.
If you don't want to give us your info, please contact us directly.

Insights and useful information for expanding your business

UPfit Blog

How to attract inactive members back to your fitness club

Why contact old members? Because you have nothing to lose, but you have a lot to gain.As you talk to them, you will see that most of those who quit did so for financial or personal reasons and less because they are not satisfied with your club.

Read more

15 ways to organise your live streaming classes

Live streaming sessions are the future when it comes to group workouts and it’s more likely that this trend will not disappear very soon. This is a very effective way to motivate the members to workout even if they are not physically there.

Read more

How to improve the sales process at your fitness club

You can always work on a few aspects that can be improved constantly regarding your sale process.

Read more

Free guides for your gym

We have created a series of free guides that will help expand your gym: advice on increasing sales, lead management, optimising your online marketing strategy, creating a corporate program, and so much more. There are dozens of e-books and guides with useful information and ideas for ambitious gyms, that are willing to use all the tools available to grow their business and recruit more members.

Free download

Free guides for your gym