Do you have questions? We have the answers!
Good to know
After a demo session, we will establish precisely all settings, and the operational flow UPfit.cloud should have for your business. We will send you a set of documents that you’ll need to fill out with details about your gym’s activity and services. Based on this data, we will set up your entire account.
Depending on your gym’s specifications, the entire setup takes between 2 and 4 days. This time frame also depends on how fast you can give us your feedback during the process.
We have a monthly subscription for each gym in which you want to use the software. We also have additional modules, at extra cost. These modules offer additional services, meant to streamline gym management.
No. Each month UPfit.cloud is updated with new features meant to automate and simplify the work at the reception desk. These updates are added automatically to all our clients, at no extra cost.
We know how important it is to quickly perform all the necessary actions in the software. That is why our support team will help you every time you need it, via support tickets, email or phone, during our work hours. More info
Yes. We already have a straightforward procedure to import existing data in our software, such as member profiles and history. Together we can determine which data should be imported on our platform.
We are always available to answer all your questions. Send us an email at contact@upfit.cloud or fill in the form and we'll get back to you to discuss in detail.
Your account can be set up in 24-48 hours. To perform all the necessary settings correctly, we'll send you a document with questions regarding the membership types, services and other details about your gym's activity.
We will import your active and inactive member list, your membership list and your service clipcard list. All this data must be provided in a .xls format.
UPfit.cloud is integrated with the DATECS DP 25 cash register, the DATECS FP700 fiscal printer, and the EPSON fiscal printer provided by MASTER COMPUTERS Bucharest. When selling memberships or products with cash or card the software issues automatically the fiscal receipts.
Our contract does not compel you to a specific period. You can give up our services at any time, with a 30-day notice.
Our servers are located in UPC Romania’s data center. We provide automatic backup every hour, and we keep a 30-day record of backups.
You can always add new modules to your subscription plan. You can also eliminate modules that you no longer use. Your contract and invoices will be updated accordingly. Our software is very flexible and allows you to build the ideal solution for your gym.
UPfit Blog
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Amazon is the latest company to enter the fitness market. The tech giant announced the launch of a new virtual fitness service, a mobile app, and a monitoring fitness bracelet that will work together under the name of Halo.
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10 simple steps to improve the member onboarding process at your gym
It's imperative to set up an onboarding process for new members so that as many of them as possible can quickly form the habit of going to the gym and training constantly. Only then will they become loyal and long-term members.
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6 reasons to sell gym memberships and services online
Your fitness center can also sell memberships and services online. Implementing an online payment solution means a lot less work for your team and a more convenient way for your members to renew their membership.
Read moreFree guides for your gym
We have created a series of free guides that will help expand your gym: advice on increasing sales, lead management, optimising your online marketing strategy, creating a corporate program, and so much more. There are dozens of e-books and guides with useful information and ideas for ambitious gyms, that are willing to use all the tools available to grow their business and recruit more members.
