Reduce the work of your team at the reception desk through automation: class bookings are made by members online, the check-in process is fast, by scanning a member card or QR code, all documents are generated automatically, fiscal receipts are issued automatically after every sale.
Your people can better take care of the members' experience, and as a result, increase your retention rate. Member loyalty increases with quality services, that respect their time.
The member access is validated faster, with a card or the QR code from the app
Your team will be more hands-on with members, since most admin tasks are automated
All actions are easy to perform, without mistake, and in the shortest amount of time
Your team will have more at ease because their work is simple and it can be done with a few clicks
When members come to the gym, they don't want to wait in huge queues just so they can enter the gym. With UPfit.cloud, member check-in takes a few seconds, which means members don't have to wait in line.
Gym access must be done in a more controlled fashion, but it also should be as fast as possible. We are very aware of this, and that is why the member flow is controlled but very simple to manage.
Since member check-in is so simple, your team has more time to sell products. The selling process is also straightforward, and the product inventory is updated in real-time.
We know your employees want to get the job done without any headaches. That is why loading inventory and all the inventory changes are done easily, without needing advanced knowledge of accounting or management.
Members book classes online, with the app or on your website. When they check into the gym, their attendance to booked classes is recorded automatically.
All tasks regarding class attendances are done automatically, and the team at the reception desk doesn't have to do anything. Attendance confirmation, penalties for no shows, freeing up the spots of the no shows, all of these tasks are done automatically.
Your team has access to a complete profile of every member, with just a few clicks. You have on hand all the details about member activity, membership and clipcard history, fiscal documents, contracts and so much more.
Since all the info is in one place - activity, sales, classes, personal training, documents - your team can easily keep track of every aspect of each member.
Closing the activity at the end of the day means a lot of double-checking of payments, which usually takes quite a lot of time. With UPfit.cloud this entire process takes just a few minutes.
All sales are saved in the system, in real-time, that is why the system can quickly generate the necessary reports: the petty cash register, daily sales report, cash payment reports.
All tasks are created particularly for work in a gym. The execution flow is specific for each task, which means the chances for human error are really low.
For instance, selling a membership is done in four easy steps - select or create the member profile, set up the membership, validate the information, register the payment. You cannot make any mistakes because each step is clearly laid out!
We started using this platform when we opened our third club in the 4Moving network. Our new location was quickly embedded in the system, and our teams are successfully using all UPfit.cloud’s tools that help them manage our gyms. Our members are elated with the quality of our services provided by UPfit.cloud.
Since we started using UPfit.cloud, our gyms’ activity is much more streamlined. Managing our Group Fitness classes and PT sessions is a breeze, and now we finally have time to focus on what is truly important to us – providing excellent services to our members.
Since we started using this software, our gym is thriving. We no longer have any problems regarding group fitness bookings or personal training sessions. Now our entire schedule is on our website, and our members can easily book their favourite classes. UPfit.cloud solved our administrative issues as well so that we can provide our members with quality services.
From day one, we were delighted by UPfit.cloud and how easy it is to use. Our gym’s entire activity runs smoothly, and our team is thrilled with our choice of software.
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We have created a series of free guides that will help expand your gym: advice on increasing sales, lead management, optimising your online marketing strategy, creating a corporate program, and so much more.