Maintain a close connection with your members

Improve retention with efficient communication

The community that forms around your fitness center is vital for your business' success and revenue. And a loyal community cannot be fostered without strong communication with members. Therefore, make sure you use all the tools available to you to cultivate a long-lasting relationship with your members by constantly communicating with them, even when they are not in the gym.

Customer care

What is customer care in fitness, and how to care for your members

5 minutes read

An incredible member experience will encourage them to visit your gym more and more and, of course, to constantly renew their membership. You don’t have to invest considerable amounts in equipment and gadgets. If your staff makes sure members are always happy at your club, your retention rate will surely increase on its own.


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Club community

How to keep your members interested during your gym's multiple shutdowns

5 minutes read

There are many creative ways to stay in touch with members even when your club is not open, from video workouts and live-streamed classes to PT sessions through video conferences.


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Members' trust

6 ideas to reassure your members they can train safely at your gym

4 minutes read

Communicating with members doesn't only mean the discussions you carry out when meeting them at the gym. There are several ways to inform your members that you care about their safety and that you are taking all the precautions to avoid the spread of the COVID-19 virus.


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COVID-19 protocols

How to convince members to follow the COVID-19 protocols at your gym

4 minutes read

It is crucial to enforce all the necessary COVID-19 protocols at your fitness club. If you have troublesome members, who refuse to abide by the sanitary rules, there are different strategies to convince them without escalating the situation.


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Care for your members

How to convince members to obey the rules of your gym

6 minutes read

To ensure a comfortable atmosphere for all your members, each person entering your gym should obey simple rules. That doesn't mean you have to argue with difficult members, but there are ways you can convince them to be aware of their behavior.


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Are you struggling to increase the number of new members joining your fitness center?

There is an easier way to get more members! Communicate efficiently with them through automated emails, provide them the option to purchase memberships online, delight them with a professional mobile app and member account, and surprise them with fast services at the reception desk.

With UPfit.cloud, everything is done quickly, and you can start seeing results in a matter of days. Find out the advantages of our platform in a 20-minute demo session.


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Communication automatization

6 benefits of the automated email system provided by UPfit.cloud

6 minutes read

One of the biggest challenges for fitness operators everywhere is to maintain a strong relationship with members. This is where automation and artificial intelligence comes in, one of the most popular features of the UPfit.cloud gym management software.


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Trust and transparency

How to communicate with members during crisis situations

7 minutes read

The way you communicate with clients or members during a difficult situation will dictate how they perceive your brand afterward. That is why it is essential to have a well-thought plan when it comes to crisis situations.


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Grow your fitness business now

Business guides for your fitness center

No matter what kind of fitness business you have, whether you just opened your first gym or you already have a well-established club, any moment is an excellent occasion to improve your business and streamline your operations.

Check out other guides that will teach you how to manage your fitness center better.

Increase sales with online memberships

Increase sales with online memberships

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How to open a fitness center

How to open a fitness center

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Member management simplified

Member management simplified

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Access control systems for gyms

Access control systems for gyms

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Improve retention with efficient communication

Improve retention with efficient communication

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Streamline your gym's reception desk

Streamline your gym's reception desk

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Gym digitization for everyone

Gym digitization for everyone

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Sales strategies that are easy to use

Sales strategies that are easy to use

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Marketing ideas for any gym

Marketing ideas for any gym

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Group classes & personal training

Group classes & personal training

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Free guides for your gym

We have created a series of free guides that will help expand your gym: advice on increasing sales, lead management, optimising your online marketing strategy, creating a corporate program, and so much more. There are dozens of e-books and guides with useful information and ideas for ambitious gyms, that are willing to use all the tools available to grow their business and recruit more members.

Free download

Free guides for your gym
Top-of-the-range software for excellent results

Software that perfectly adapts to your gym's activity

Each gym is unique. That is why UPfit.cloud has a wide range of services, tools, and features that perfectly match your business.

Regardless of how you manage your gym or fitness club activity, UPfit.cloud can be customized so it's easy to use for your team and simple for your members.